The order arrived very quickly, and the shipping costs to my country (Italy) were by far the most affordable among all K-pop online stores and retailers, including local ones.
I am thrilled to have found an online store that not only sells K-pop items at reasonable prices but also offers extremely competitive shipping rates and supports VAT prepayment via the IOSS system. This reduces waiting times and avoids potential additional customs fees charged by my country's postal service.

I am very satisfied with the purchase, especially considering the price. I had considered buying this item from other stores, but the shipping costs were exorbitant—around 30 usd on top of the product's cost itself.
High shipping costs to my country—which often double or triple the total price—are one of the main reasons I haven't bought K-pop items in recent years. Furthermore, most online stores tend to stock only recent releases, making it difficult to find products released years ago.

(This might be a suggestion for K-pop stores: many of us European buyers want also to purchase older releases from the artists we follow but struggle to find them without resorting to platforms like eBay—often at high prices—or proxy/intermediary services).

Ksendy proved to be an excellent choice thanks to its shipping rates, the IOSS payment option, and the speed with which the order was processed and shipped and I received the tracking number in just two days.

The packaging was absolutely perfect (sturdy cardboard box and bubble wrap).

The music box (Jaejoong - The Wave Single) arrived in perfect condition, including the protective box. It is a truly exquisite collector's item, especially for someone like me who has been fascinated by music boxes since childhood. (Kudos to Jaejoong for this choice).

I hope to make more purchases in the future.
Thank you, Ksendy.